Build AI Systems · 06

AI Operations

Monitoring, drift detection, and retraining that make deployed AI compound instead of decay.

Live operations

Value that compounds, watched in real time.

99.9%
Uptime
1.4s
p95 latency
0
Open drift alerts
↓ 32%
Cost / 1k calls
Quality — trailing 30 days
The improvement loop

Deployed is the start, not the finish.

Monitor
Detect drift
Retrain
Validate
Redeploy
↺ continuous — every cycle, a little better
Capabilities

How we keep AI healthy.

For teams with AI already in production who need it to stay accurate, affordable, and improving as the world moves.

Performance monitoring

Quality, latency, and success tracked in production.

Drift detection

Data and model drift caught before it costs you.

Cost & routing optimization

Model routing and caching to control spend as volume grows.

Continuous improvement

Prompt, model, and tool iteration on real usage.

Incident response

Alerting, rollback, and human escalation paths.

Retraining pipelines

Scheduled and triggered model refreshes.

The stack

What runs underneath production AI.

Keeping AI healthy in production is an engineering discipline with its own stack — from the infrastructure it runs on up through serving, observability, and the governance that spans all of it. This is what we operate for you.

Governance & security
RBAC · audit · policy · secrets — spans every layer
Observability
metrics · logs · traces · evals · alerting
Serving & inference
model gateway · autoscaling · caching · routing
CI/CD & model registry
versioning · eval gates · canary · rollback
Data & feature layer
feature store · pipelines · lineage · quality
Infrastructure
cloud · GPU / CPU · Kubernetes · storage
Pipelines

Two loops that keep models honest.

A release pipeline gets a model into production safely; a monitoring loop keeps it accurate once it is there. We build and run both.

1 · CI/CD for models

Every change is built, tested, and evaluated against a held-out set before it is registered, staged, and rolled out to a slice of traffic — with automatic rollback if the metrics regress.

Commit
Build
Test & eval
gate on metrics
Register
versioned
Canary
slice of traffic
Promote
↻ metrics regress → automatic rollback
2 · Drift detection & retraining

We monitor inputs and outputs for drift; when it crosses a threshold we alert, diagnose, retrain a candidate, and prove it beats the current model before promoting — a closed loop that recovers accuracy automatically.

Monitor
Detect drift
statistical
Alert & diagnose
Retrain candidate
Evaluate vs champion
Promote or hold
↻ continuous — the model recovers before accuracy slips
Observability

The signals we watch.

Uptime alone does not tell you an AI system is working. We instrument five signals so a problem shows up as an alert, not as a customer complaint.

Signal

Operational health

Latency (p50/p95/p99), throughput, error rate, uptime and saturation — the signals that tell you the service is up and fast.

Signal

Data & input drift

Distribution shift in the inputs a model sees versus what it was trained on — the quiet cause of silent accuracy decay.

Signal

Model quality

Accuracy, groundedness, and task success measured against a baseline on live traffic — is the model still right, not just still running.

Signal

Cost & usage

Tokens, calls, GPU hours, and spend per outcome — unit economics tracked against budget so cost never surprises you.

Signal

Safety & guardrails

Guardrail hits, policy violations, and blocked outputs — a live view of how often the system is being steered back inside the lines.

Resilience

When something breaks.

Incidents are inevitable; unmanaged incidents are not. We run a defined response — detect, triage by severity, contain with a rollback or fallback, diagnose, fix, and learn.

Detect
Triage
severity
Contain
rollback · fallback · kill switch
Diagnose
Fix
Postmortem
What production AI needs
Service level objectives and error budgets
Versioning and reproducibility for data, model, and prompts
Automated eval gates in CI before anything ships
One-click rollback and a kill switch
Golden datasets and canary traffic for safe releases
Cost budgets with alerts and anomaly detection
Runbooks and an on-call rotation
End-to-end lineage and audit trails
How we help

Operations, run as a discipline.

The services that keep deployed AI fast, accurate, and affordable — run by us, or built into your team.

MLOps & LLMOps platform

We stand up the pipelines, registries, and environments that turn model work into a repeatable, governed release process.

PipelinesRegistryEnvironments

Monitoring & observability

We instrument metrics, logs, traces, and quality evals into one pane, with alerting that pages the right team fast.

MetricsTracesAlerting

Drift detection & retraining

We watch inputs and outputs for drift and run governed retraining so models recover before accuracy slips.

DriftRetrainValidate

Inference & cost optimization

We tune serving, caching, batching, and routing to hold latency and slash cost per call.

CachingRoutingAutoscale

Reliability & incident management

We define SLOs, build runbooks, and run incident response so failures are contained and learned from.

SLOsRunbooksOn-call

Serving & deployment automation

We automate canary, shadow, and blue-green releases with rollback, so shipping is safe and boring.

CanaryShadowRollback
Cost & latency

Make inference fast and cheap.

Once a model is serving traffic, cost and latency become engineering problems with known levers. We pull the right ones for your workload — holding quality while cutting the bill and the wait — whether the model runs on a managed provider or self-hosted in your cloud.

Profile
where cost & latency go
Apply levers
Benchmark quality
no silent regressions
Roll out
Lever

Quantization

Run models in FP8 or INT4 to cut memory and cost with minimal quality loss — often the single biggest lever.

Lever

LoRA / multi-LoRA serving

Serve many fine-tuned adapters on one shared base model, so specialization costs almost nothing at inference time.

Lever

Continuous batching

Pack incoming requests together to keep the GPU busy and push far more throughput per dollar.

Lever

KV & prompt caching

Reuse computation across calls and repeated prompts — you pay once for work you would otherwise redo.

Lever

Speculative decoding

A small draft model proposes tokens the large model verifies — real latency wins at the same quality.

Lever

Right-size & autoscale

Match hardware to the model and the load, and scale to zero when idle so you never pay for silence.

Lever

Model routing

Send easy queries to a small, cheap model and hard ones to the big one — quality where it matters, savings where it does not.

Lever

Distillation

Compress a big model into a smaller one for the hot path, keeping most of the quality at a fraction of the cost.

↓ 60%
Cost / 1k calls
↓ 4×
p95 latency
~0
Quality lost
Portable
Your weights
Illustrative figures to show the shape of the win — not a benchmark claim.
FAQ

Questions teams ask.

We already shipped a system — can you take over operations?
Yes. We can instrument an existing deployment for quality, cost, and drift, set up alerting and rollback, and run the improvement cadence — whether or not we built it originally.
How do you control AI cost as we scale?
Through model routing, caching, and right-sizing — sending each request to the cheapest model that meets the quality bar, and monitoring spend continuously so it stays predictable as volume grows.
Is this a retainer or a project?
Operations is usually an ongoing retainer since the work is continuous, but we can also set up the monitoring and hand it to your team to run. Your call.
Get started

Bring us a hypothesis. Leave with a system.

Tell us what's eating your team's time. We'll give you an honest read on whether AI is the right tool — and if it is, a scoped v1 with a timeline and cost.